Saint Musa will accept item/s if the following item/s meet the return guidelines. Shipping costs are non-refundable.
All items must be returned within the 14-day return window from the date received.
Items must be in their original condition: unwashed, unworn, and show no signs of damage. All items that have been altered, manipulated, used, stretched, or changed/modified to their cosmetic appearance will be subjected to an automatic denial for approval (No store credit will be given). Merchandise must contain their original tags (if applicable), including vendor hangtags, etc.
You may return the items in the same package you received them in or any small package from the post office. Once the package is taped and packaged, we recommend shipping with USPS First Class International Mail. This method is the most affordable and comes with a tracking number to prove the return shipment. You are welcome to use other shipping services but prices will vary depending on the company and shipping method.
FINAL SALE RETURNS
We do not accept returns for hair accessories, jewelry, or merchandise under our "SALE" tab as they are "FINAL SALE", or when a discount of 25% or more is utilized to purchase the merchandise.